Terms & Conditions

Last updated on 14-03-2026 12:02:51

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between Charly Sudhakaran, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

The use of this website or availing of our Services is subject to the following terms of use:

  • To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of our Services and the websiteis solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements.
  • The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.
  • You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
    You agree to pay us the charges associated with availing the Services.
  • You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
  • You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
  • You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.
  • You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.
  • Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
  • These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
  • All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Alappuzha, Kerala
  • All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Welcome to HandShoppy. These Terms & Conditions govern your access to and use of our website, services, and marketplace platform. By accessing or using HandShoppy, you agree to comply with these terms.

If you do not agree with any part of these Terms, please discontinue use of the platform.

1. Definitions

“Platform” refers to the HandShoppy website and services.
“User” refers to any visitor, buyer, or seller using the platform.
“Seller” refers to individuals or businesses listing products for sale.
“Buyer” refers to users purchasing products through the platform.

2. Nature of Service

HandShoppy operates as a multi-seller marketplace that connects buyers with independent sellers. HandShoppy is not the manufacturer, owner, or direct seller of listed products unless explicitly stated.

We act solely as an intermediary providing technology and payment facilitation.

3. User Eligibility

By using HandShoppy, you confirm that:

  • You are legally capable of entering into binding contracts

  • Information provided by you is accurate and complete

  • You will use the platform lawfully and responsibly

We reserve the right to suspend or terminate accounts that violate these terms.

4. Account Registration

Users may be required to create an account to access certain features.

You agree to:

  • Maintain confidentiality of login credentials

  • Accept responsibility for activities under your account

  • Provide truthful and updated information

HandShoppy is not liable for unauthorized account access due to user negligence.

5. Seller Terms

Sellers using HandShoppy agree to:

  • Provide accurate product descriptions, pricing, and images

  • Ensure products comply with applicable Indian laws and regulations

  • Fulfill orders promptly and responsibly

  • Honor returns/refunds as per platform policies

  • Avoid listing prohibited or illegal items

HandShoppy reserves the right to remove listings or suspend sellers violating policies.

6. Product Information & Pricing

Product details, pricing, offers, and availability are provided by sellers. While we strive for accuracy, HandShoppy does not guarantee that all information is error-free.

We reserve the right to correct pricing errors, modify listings, or cancel affected orders.

7. Orders & Payments

HandShoppy supports payment methods including:

  • UPI

  • Debit/Credit Cards

  • Cash on Delivery (COD), where applicable

Orders are subject to seller acceptance and product availability. HandShoppy may cancel orders in cases of suspected fraud, pricing errors, or policy violations.

8. Shipping & Delivery

Delivery timelines are estimates and may vary based on seller location, logistics partners, and external factors. HandShoppy is not liable for delays caused by courier services or unforeseen events.

Risk of loss passes to the buyer upon delivery.

9. Returns, Refunds & Cancellations

Returns and refunds are governed by our Cancellation & Refund Policy. Eligibility may vary by product category and seller policies.

HandShoppy reserves the right to reject fraudulent or abusive claims.

10. Prohibited Activities

Users shall not:

  • Use the platform for unlawful purposes

  • Post false, misleading, or harmful content

  • Attempt to disrupt platform security or functionality

  • Engage in fraudulent transactions

  • Violate intellectual property rights

Violations may result in permanent account suspension.

11. Intellectual Property

All platform content including logos, design, text, graphics, and software are the property of HandShoppy or its licensors. Unauthorized use, copying, or distribution is prohibited.

12. Limitation of Liability

HandShoppy shall not be liable for:

  • Product quality, defects, or seller conduct

  • Indirect, incidental, or consequential damages

  • Losses arising from user misuse of the platform

Our liability, if any, shall be limited to the extent permitted by law.

13. Indemnification

Users agree to indemnify and hold HandShoppy harmless from claims, damages, or expenses arising from violation of these Terms or misuse of the platform.

14. Termination of Access

HandShoppy reserves the right to suspend or terminate access without prior notice for violations of Terms, fraudulent activity, or legal requirements.

15. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of appropriate courts.

16. Changes to Terms

HandShoppy may update these Terms at any time. Continued use of the platform constitutes acceptance of revised terms.

17. Contact Information

For questions regarding these Terms & Conditions, please contact:

HandShoppy Support
Email: support@handshoppy.in
Phone: +91 8590 50 77 00